Client services


How do I place an order?

It's very easy to place an order on the Hockey Player website. Once you have selected the size and colour of your favourite item, click on the ‘Add to shopping bag’ button. When you have finished adding items to your shopping bag, select a delivery method and a payment method. After your payment has been accepted via Ogone's secure website, you will receive an e-mail confirming your order. We will send you another e-mail when your order has been shipped.


How do I register as a new customer?

To register as a new customer, click on ‘Sign in’. You will be able to enter your e-mail address and a password of your own choosing. We will then ask you to enter a number of details in order to complete your registration. Each time you place an order, you will be given the option of changing your details, adding a new delivery address or editing an existing address.


What will happen with my personal details?

Your personal details will only be used for the purposes of managing your order.


I have forgotten my password. What should I do?

If you have forgotten your password, you can request a new one. To do so, select ‘Forgot your password?’ under the ‘Sign in’ tab. You will then be sent an e-mail containing a new password.


In which countries can I place orders online?

Hockey Player delivers to Belgium, the Netherlands, Luxembourg, France, Germany and the United Kingdom. For orders to be delivered to other European countries or international shipments, please contact


Can I also place an order for my company through this website?

If you wish to place an order for multiple items, it is best to contact our specialist department, or you can use our contact form.